When changing important details (e.g. phone number, company name, address, directorship, etc):
- Directors must send an email to email@example.com.
- Attach relevant supporting documents such as updated certificate of incorporation, ACRA Bizfile, etc.
- Please note for security reasons, OPAL will call you personally to confirm your identity before we proceed to update your information.
When changing email address:
- Log in to your OPAL account (https://wallet.opalpayment.com/login).
- At the homepage, go to top right hand corner of the page, hover your mouse over the 'Profile' icon, and a drop down menu should appear.
- Select 'Change Email Address' option.
- Follow the on-screen instructions to successfully change your email address.
- You might be prompted to log in again with your new email address.