Incoming transactions:
- Firstly, double-check the source of the transaction. Some businesses may operate under a different name than the one you are familiar with.
- If you are sure the transaction was incorrectly sent to your account, please get in touch with us as soon as possible via,
- Email: transactions@opalpayment.com or
- Call us at: +65 6708 8276 during business hours (Mon - Fri, 9:30 AM - 6:30 PM SGT)
Outgoing transactions:
- If you find any outgoing transactions that have not been authorized by you, please report the issue immediately to us via,
- Email: transactions@opalpayment.com or
- Call us at: +65 6708 8276 during business hours (Mon - Fri, 9:30 AM - 6:30 PM SGT)